FAQ

We proudly ship worldwide, bringing our premium products to your doorstep no matter where you are!

Absolutely! Enjoy free shipping across Canada and the USA on all orders over $99 CAD. Your shipping provider will be carefully chosen by Soap So Co.

For more details, check out our Shipping Policy.

Your delivery time will be determined by the shipping provider you choose at checkout, ensuring the most accurate and timely service.

Lightning-fast processing! Orders placed before 12 PM on a business day are processed the same day. Orders received after 12 PM or on weekends will be swiftly handled the next business day.

We proudly source our palm oil from a reputable supplier certified by the Roundtable on Sustainable Palm Oil (RSPO), ensuring that our products support environmentally and socially responsible practices.

At Soap So Co., sustainability is at the heart of everything we do. Our soap bars eliminate the need for plastic bottles, as they come beautifully packaged in recycled paper card stock. These materials are sourced from a local manufacturer just a few blocks away, reducing our carbon footprint. As a committed vegan brand, we prioritize animal welfare and the health of our planet by ensuring all our ingredients are responsibly sourced.

Our products are crafted with care, but we always recommend checking the ingredient list for each product to ensure it suits your specific needs.

While our formulations and facilities are designed to be gluten-free, we do not advertise this claim as we cannot guarantee absolute gluten-free status. Your safety and satisfaction are our top priorities.

Yes, indeed! We are passionately vegan, dedicated to promoting both animal welfare and the health of our planet. Our products are crafted with the finest vegan ingredients for a guilt-free indulgence.

Absolutely not! We stand firmly against animal testing. We have never tested our products on animals, and we never will. Additionally, all our ingredients are cruelty-free, ensuring that no animals are harmed in the making of our products.

Absolutely! Our soap bars are perfect for washing both your hands and body, leaving your skin feeling refreshed and rejuvenated.

Yes, like all wonderful things, our soap bars have a lifespan. They may start to lose their scent and show signs of discoloration after one year. For the best experience, we recommend using them within 2 years of purchase.